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Terms

The following are the terms and conditions for the use of the Gwen Estelle Naturals.

  1. GENERAL

1.1. These Terms of Services (“Agreement”) are entered into by and between you, the customer, either personally or on behalf of your employer, as applicable (“you” or “your”) and gwenestellenaturals.com (“Gwen Estelle Naturals”). You are deemed to have accepted the terms of this Agreement by clicking the “Accept Button” and completing the registration process. This Agreement is made up of the terms below, plus any other policies and materials specifically referred hereto in this Agreement. The following sets forth the terms and conditions under which you agree to use the Services, and under which Gwen Estelle Naturals agrees to provide service, including all technical support and other “Services” provided to you.

  1. USER RESPONSIBILITIES

2.1. You represent that: (a) you are 18 years of age or older and you have the legal capacity and authority to bind yourself (or your employer, as applicable) to this Agreement; (b) you consent on behalf of yourself (or as an authorized representative of your employer, as applicable) to be bound by this Agreement; and (c) the information you supply to us is correct and complete. You agree to notify Gwen Estelle Naturals promptly whenever your personal or billing information changes and that providing false or incorrect information may result in Services withholding or delays or the suspension or termination of your customer account.
  

  1. DISCLAIMERS AND LIMITATION OF LIABILITY

3.1. Gwen Estelle Naturals does not represent or warrant that the Services will be uninterrupted or error free, that defects will be corrected, or that the service or the server(s) that makes them available are free of viruses or any other harmful components. Gwen Estelle Naturals does not represent that the use or the results of the use of the Services or the materials made available as part of the Services will be correct, accurate, timely or otherwise reliable.

3.2. Gwen Estelle Naturals is not responsible or liable for conduct of any other party or any infringement of another’s rights including intellectual property rights.

3.3. Gwen Estelle Naturals and its respective third party suppliers make no representations about the suitability, reliability, availability, timeliness and accuracy of the Services for any purpose. You agree that the Services are provided as is without warranty of any kind. Gwen Estelle Naturals and its representative suppliers hereby disclaim all warranties and conditions with regard to the Services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, compatibility of computer systems, title, non-infringement, or arising out of any statutes.

3.4. Gwen Estelle Naturals reserves the right to update and change, from time to time, this Agreement, and post the new version of this Agreement on it’s website at www.
gwenestellenaturals.com, without notice to you. Any request for the services(s) after a new version of this Agreement has been posted will be deemed as your acceptance of the changes to this Agreement.

3.5. In no event will Gwen Estelle Naturals or it’s third party suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits arising out of or any way connected with: the use or performance of the Services; the delay or the inability to use the Services; any information, software products, services or related graphics obtained through the Services; whether based on contract, tort, negligence, strict liability or otherwise, even if Gwen Estelle Naturals or any of it’s third party suppliers have been advised of the possibility of damages. If you are dissatisfied with any portion of the Services or any of these terms of use your sole and exclusive remedy is to discontinue using the Services.

  1. INDEMNIFICATION

4.1. You agree to defend, indemnify and hold harmless Gwen Estelle Naturals, its parents, subsidiaries, affiliates, and their respective officers and employees, harmless from and against any claim, demand or damage including lawyer’s fees asserted by any third party due to or arising out of:

(a) any violation of applicable laws, regulations or this Agreement by you or anyone accessing the Services through your customer account, with or without your permission;
(b) the use of the Services by you or anyone accessing the Services through your customer account, with or without your permission;
(c) any negligent acts, errors or omissions by you or anyone accessing the Services through your customer account, with or without your permission;
(d) any injuries to or death of any person and for damages to or loss of any property, which may in any way arise out of or result from or in connection with the Agreement, except to the extent that such liabilities arise from the gross negligence or willful misconduct of Gwen Estelle Naturals; or
(e) any and all claims for infringement of any intellectual property rights arising from the use of the Services by you or anyone accessing the Services through your customer account, with or without your permission.

  1. PAYMENT

5.1. Fees and charges for the services(s) you select are supplied to you during the ordering process and are available on the Gwen Estelle Naturals website at www.gwenestellenaturals.com, unless otherwise provided for in this Agreement. You agree to pay any applicable charges or fees applied to your customer account and the services(s) including, without limitation, activation fees, minimum service fees, termination fees, other nonrecurring charges and set-up fees, interest, and charges due to insufficient credit or insufficient funds. Gwen Estelle Naturals will bill you directly or charge your credit card.

5.2. Payment for all Services must be by Visa, Mastercard or Keycard credit card.  We accept payment with Keycard, Visa and Mastercard. Only the first 6-digits and last 4-digits of the card number will be stored.  We reserve the right to change the payment methods we accept at any time.

5.3. Service prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.  Please retain a copy of your receipt that shows each transaction processed.

  1. REFUND POLICY

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at gwenestellenaturals@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gwenestellenaturals@gmail.com and send your item to: Lot 154 Catherine Hall, Montego Bay P.O. #2 Montego Bay JM .

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Lot 154 Catherine Hall, Montego Bay P.O. #2 Montego Bay JM

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

  1. TERMINATION

7.1. Gwen Estelle Naturals may terminate your access to any part or all of the Services and any related services at any time without or with cause, with or without notice, effective immediately for any reason whatsoever. Upon termination of the Services, your right to use the Services ceases immediately.

6.2. If you wish to terminate your customer account your only recourse is to discontinue the use of the Services. Gwen Estelle Naturals will have no obligation to maintain any content in your customer account.

  1. GENERAL PROVISIONS

8.1. Gwen Estelle Naturals failure at any time to insist upon strict compliance with any of the provisions of this Agreement in any instance will not be construed to be a waiver of such terms in the future. If any provision of this Agreement is determined to be invalid, illegal or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and the unenforceable portion shall be construed as nearly as possible to reflect the original intentions of the parties.
8.4. You and Gwen Estelle Naturals agree that this Agreement will be construed in accordance with the laws of Jamaica WI applicable therein. The parties to this Agreement attorn to the exclusive jurisdiction of the courts of Jamaica WI and all courts competent to hear appeals there from.

 

Support

  • If customer-facing any trouble/Problems in our service, he/she can call us on Our Number +1-876-361-7535 or mail us on info@gwenestellenaturals.com
  • will be addressed within two business days.
  • We Educate our customers, please keep the copy of the receipt for future references.

Delivery policy

  • Our Services is based on online.
  • We do not provide any products physically on the address (Home Delivery).
  • For back ordered items in any order, it will be automatically fulfilled as soon as we receive the item for the order placed.  You will be notified if such a situation occurs.

Security

  • TLS 1.2, AES with 256-bit encryption (High); ECDH with 256-bit exchange

Using https (SSL ) Encryption to encrypt passing data from website to gateway